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HELP CENTRE

SITECHEER / THE SEARCH FIELD

A little
direction.

Stuck on a detail? Start here. Find a useful answer, follow a setup guide, or bring us the question you haven’t found a way around.

8 answers found

QUICK ANSWERS

A little context.
A clearer next move.

These are practical starting points. Your job history and connection details show what happened in your own workspace.

My sign-in email hasn’t arrived. What next?

Check the address you entered and your spam folder. Sign-in links are single-use and expire after 15 minutes. Request a fresh link, then open the newest message. If it still doesn’t arrive, contact support.

How do I add my first website?

Open Websites in your workspace, choose Add Site and enter the public address of a site you manage. Select that website in the top bar before starting research or an audit.

An audit or research job failed. Should I retry?

Read the job’s error first. A provider quota, unavailable service or rejected permission needs attention before retrying. A failed request is not a valid measurement of your website.

What do I need to connect WordPress?

A compatible WordPress site, Yoast SEO, the Sitecheer SEO Connector and an application password for a user who can edit the target pages. Connect and verify access before publishing a small reviewed change.

Why did restoration stop?

If a field has changed since Sitecheer published it, restoration must stop to avoid overwriting a newer edit. Inspect the current value and the saved change record before deciding what to do next.

My Google connection has no data. Is it broken?

Not necessarily. Check the selected property or location, account permissions and date range. New properties may have little history, and Google may have separate API eligibility requirements.

How do I change my subscription?

Open the billing controls in your workspace and use the subscription portal. Review the effective date and any charge adjustment before confirming a change.

Can Sitecheer guarantee better rankings?

No. The tools help you research, review and measure website improvements. Search engines, competition and your implementation influence outcomes. A checked CMS change is not a guarantee of indexing or ranking gains.

The product guide

Follow the workflow from the first website to a reviewed change.

Start with the guide

Check your connection

Understand access, compatibility and the result of verification.

Explore connections

Talk it through

Tell us where you’re stuck and what you’ve already tried.

Contact the team

A LITTLE CLARITY GOES A LONG WAY

Is the application responding?

See the latest application readiness check before troubleshooting your individual workflow.

Check service status